Support Information
We would like to thank all customers for trusting VNPT-Media over the years. To enhance our products, customer services, and bring the best experiences to our customers, VNPT-Media has been constantly updating and improving its service quality.
Below are our customer service policies for each product and service:
MyTV's support:
With the motto "All for our customers", MyTV – All that you want - regularly launches new services, organizes promotion and customer service programs nationwide:
1. For new subscribers:
- Free installation.
- SD and HD Set top box discounts.
- Subscription discounts for installation of 2 or more set top boxes.
- Subscription discounts for advance payment of 12 months.
2. For current customers:
- Set top box maintenance
- Subscribe MyTV today!
For more details, please contact VNPT transaction offices nationwide