Support Information

We would like to thank all customers for trusting VNPT-Media over the years. To enhance our products, customer services, and bring the best experiences to our customers, VNPT-Media has been constantly updating and improving its service quality.

Below are our customer service policies for each product and service:

MyTV's support:

With the motto "All for our customers", MyTV – All that you want - regularly launches new services, organizes promotion and customer service programs nationwide:

1. For new subscribers:

- Free installation.

- SD and HD Set top box discounts.

- Subscription discounts for installation of 2 or more set top boxes.

- Subscription discounts for advance payment of 12 months.

2. For current customers:

- Set top box maintenance

- Subscribe MyTV today!

For more details, please contact VNPT transaction offices nationwide